Customer + vehicle intake
Capture contact details, vehicle data, reason for visit, symptoms and advisor notes at the counter.
Service Bay OS gives the front counter, technicians and owners one operating flow—from the first customer call through final payment and a real review request.
Start 14-Day Free Trial →Configured around service work rather than generic sales activity.
Capture contact details, vehicle data, reason for visit, symptoms and advisor notes at the counter.
Prepare the estimate, request approval and move accepted work forward without rebuilding the job.
Turn approved service into structured, trackable work for advisors and technicians.
Keep findings, recommendations, photos and notes organized around the vehicle and visit.
Record vendor, part, cost and order status alongside the service job that needs it.
Keep customers informed as work moves through diagnosis, approval, parts, service and completion.
Respond automatically when the shop cannot answer so fewer service opportunities disappear.
Ask completed customers for honest feedback and route review follow-up consistently.
See active jobs, bottlenecks and next actions from one practical operational view.
Customer, vehicle, concern and appointment context.
Diagnosis, findings, notes and recommendations.
Estimate delivered and customer decision recorded.
Work order, parts and job progress tracked.
Payment, pickup and honest review request.
We help map your team, stages and communication so Service Bay OS feels like an operating system—not a blank CRM.
14 days free, then $297 per month. No long-term contract.